Self-Guided Lecture

Resolving Conflict at Home, School and Work
Respect for Self and Others

Series Slide — 21

1
  • Take a deep breath when you are experiencing conflict.

  • The old adage “count to ten” is useful not only to prevent impulsive reactions, but also to give you time to listen to yourself and observe others.

  • Take in as much data as you can about yourself and the other before reacting.

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